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Microsoft 365
Previously known as Office 365, Microsoft 365 includes a wide variety of business software products and services including Word, Excel, Outlook, PowerPoint, SharePoint, Teams, OneNote, Exchange and much more.
MyTechGuy are experts in the installation, configuration, administration, troubleshooting and repair of all of the products and services of Microsoft 365. We have years of experience working with individuals and small, medium and large businesses and organizations to keep their Microsoft 365 products and services running properly.
Our lead technician, Joe Vaccaro has served as a Microsoft 365 Senior Technical Support Specialist for Microsoft. He has years of experience providing concierge technical support for hundreds of Microsoft Enterprise level customers with thousands of users. Joe has also served as a Microsoft 365 Team Lead managing dozens of Microsoft 365 Technical Support Specialists. Joe has assisted in creating Microsoft 365 technical training materials for a major IT company with over $110 million in annual revenue.
MyTechGuy provides full service Microsoft 365 tenant monitoring and management services. MyTechGuy can monitor, service and maintain your Microsoft 365 account (or tenant) and provide troubleshooting. We can handle everything from tenant creation, subscriptions, licensing, adding/removing users, domain setup, email setup, downloading, installing & activation of Microsoft 365 apps, message tracking, security features, troubleshooting and much more. MyTechGuy offers affordable monthly and yearly packages to fit all sizes of businesses. We will be your IT department for your Microsoft 365 services, saving you time and money, allowing your business to be more productive and profitable.
Book an appointment today to get started.
Microsoft 365 Account (Tenant) Management
If you already have a Microsoft 365 account (also known as a tenant), MyTechGuy can manage it for you. We provide a various of tasks to administer and maintain your Microsoft 365 products and services. MyTechGuy will monitor, service and maintain your Microsoft 365 products and services so you can rest easy, saving you time and money so you can focus on your business. Additional technical support and troubleshooting services are also available.
Tenant Management services:
Below are listed some of the many tasks included with our Microsoft 365 tenant management:
· Add/remove users
· Add/remove licenses
· Assign licenses & subscriptions
· Reset user passwords
· Add/remove domains
· Add/remove DNS records
· Monitor domain status
· Exchange mailbox setup & management
· Import/export email
· Add/remove email aliases
· Configure multifactor authentication (MFA)
· Add/remove groups
· Add/remove distribution lists
· Add/remove shared mailboxes
· Add/remove user & administrator roles
· Add/remove user contact information
· Basic installation of Microsoft 365 applications
· Manage organizational settings
· Monitor service health
· Provide usage, auditing & security reports
· Manage security settings
· Monitor email quarantine
· Recover email from quarantine
· Perform message traces
· Configure anti-spam settings
· Configure anti-phishing settings
· Configure anti-malware settings
· Manage allow & block lists
· Manage quarantine policies
· Manage mail flow rules
· Manage retention policies
· Manage ActiveSync devices
Tenant Management: contact us for pricing
Discount pricing is available for long-term contracts.
Tenant Creation: contact us for pricing
If you do not have an existing Microsoft 365 tenant, MyTechGuy can create one for you and customize it to fit your needs. Tenant creation services include a one-time setup of a Microsoft 365 tenant and the first 30 days of tenant management services.
Book an appointment today to get started.
